How to avoid the pain of unmet expectations

The solution is simple and effective but grossly unfair.

Ian Higginbottom

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Image source: Deposit Photos

Unmet expectations are a huge source of upset at home and work. I don’t mean expecting people to do what they say they will do (though that is tricky enough). I am talking about expecting people to do the ‘right thing’, the ‘sensible thing’ or the ‘obvious thing’ even though we never asked them…

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Ian Higginbottom

I help school principals and executives build the interaction skills of collaboration and leadership. I help leaders have powerful conversations.